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FAQ

Frequently asked questions

Our most frequently asked questions and answers, from who we serve to how our caregivers are screened and what care costs. Do not see what you are looking for? Call us or send a note and we will be glad to help.

Locally owned in Stamford, CT

Registration HCA.0001434

post operative care in stamford ct
  • No travel-time fees
  • W-2 employee caregivers
  • Background-checked caregivers
  • No long-term commitments

You've got questions. We've got answers.

Getting started

Where we serve, who we help and the care options available.

What towns do you service?

We have home caregivers available to serve lower Fairfield County, Connecticut, including Stamford, Greenwich, Darien, New Canaan, Norwalk, Westport, and surrounding communities. Please contact us if you aren’t sure whether you are in our range.

Do you only serve seniors, or also individuals with special conditions?

While many of our clients are older adults, we also support individuals living with conditions such as Alzheimer’s disease, Parkinson’s, ALS, mobility challenges, and those recovering from illness or surgery.

Do you offer 24-hour or live-in care?

Yes. We provide both 24-hour care and live-in care, depending on your needs and preferences. We’ll help you understand the difference and determine the best option for your situation.

Our Caregivers

Credentials, training, screening and how caregivers are employed.

What certifications do your caregivers have?

Our caregivers may include Certified Nursing Assistants (CNAs), Home Health Aides (HHAs), and Personal Care Attendants (PCA), as required by the state of CT. All home caregivers receive orientation and ongoing training to make sure they align with Cura Home Care’s standards of care.

Do your caregivers have specialized training?

Yes. Many of our caregivers receive specialized training in:

  • Dementia and memory care
  • Mobility and fall prevention
  • End-of-life and comfort care
  • Chronic condition support

We thoughtfully match caregivers to your situation based on their experience and personality, not just availability.

Are your senior caregivers background checked?

Absolutely. All caregivers undergo:

  • Criminal background checks
  • Reference verification
  • Employment eligibility verification
Are caregivers employees or independent contractors?

Our home caregivers are W-2 employees of Cura Home Care Services, not independent contractors. This allows us to provide oversight, training, and consistent quality of care.

Safety and reliability

What keeps care consistent and clients safe on the road.

What happens if our scheduled caregiver is sick and cannot come to our home?

Your care will not be left uncovered. If one of our home caregivers is unable to work due to illness or an emergency, we will arrange to have one of our other qualified caregivers fill in as quickly as possible. We will stay in touch with you every step of the way.

How do I know if a caregiver is a safe driver?

Any caregiver who drives a client:

  • Must have a valid driver’s license
  • Undergoes motor vehicle record (MVR) checks
  • Is insured and approved by Cura Home Care Services before transporting clients

Safety is non-negotiable.

Costs and agreements

Travel fees, contracts and what insurance may cover.

Do you charge for travel time?

No. We do not charge a fee for senior home caregiver travel time.

Is there a contract?

Yes. We will provide you with a service agreement that clearly outlines the home care services you are retaining, scheduling, and rates. There are no long-term commitments, and care can be adjusted as needs change.

Does insurance or Medicare cover your services?

Non-medical senior home care is typically private pay and not covered by Medicare. Some long-term care insurance policies may offer partial reimbursement. We’re happy to help you review your policy and explore options.

Get in touch

Let us talk about care for your family

For business inquiries, get in touch

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    Where we work

    Home Care Services across Stamford, Fairfield and Litchfield counties

    Pick your town to see local details and how we support families there.

    Stamford

    Our home base. Caregivers and coordinators work right here.

    Lower Fairfield County

    Home care throughout the lower part of the county.

    Litchfield County

    Home care for families in the hills and towns to the north.

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